Resources Centre
Supporting Excellence Through Knowledge
At QCI, we believe informed providers deliver better outcomes for older Australians. Our Resources Centre provides access to practical guidance, fact sheets, tools and reference materials to help aged care providers strengthen governance, improve compliance and confidently navigate the evolving aged care regulatory environment.
Our resource library includes a combination of QCI-developed resources and links to official publications from the Aged Care Quality and Safety Commission (ACQSC), ensuring you have access to the latest information and best practice guidance.
Whether you are preparing for registration, strengthening governance, implementing the Strengthened Aged Care Quality Standards or preparing for audit, our Resources Centre is designed to support your organisation every step of the way.
Official Aged Care Resources
We encourage providers, Boards and aged care professionals to access the following official guidance published by the Aged Care Quality and Safety Commission.
Strengthened Aged Care Quality Standards
Comprehensive guidance explaining each Quality Standard, expected outcomes, evidence requirements and practical examples of how providers can demonstrate compliance.
Access Resource:
Strengthened Quality Standards Provider Guidance
Guidance & Resources Library
A comprehensive collection of fact sheets, implementation guides, provider checklists, conversation cards, training resources and practical tools supporting the Strengthened Quality Standards.
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Guidance & Resources Library
Quality Standards Resource Centre
Access hundreds of evidence-based resources, practical tools and educational materials organised by Quality Standard, outcome area and audience.
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Quality Standards Resource Centre
Strengthened Quality Standards
Learn about each of the seven Strengthened Aged Care Quality Standards, including the intent of each standard and provider responsibilities.
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Strengthened Aged Care Quality Standards
Provider Checklists & Implementation Resources
Access practical implementation resources including:
- Provider Checklists
- Quick Reference Guides
- Fact Sheets
- Framework Analysis
- Introductory Videos
- Conversation Cards
- Training Presentations
- Case Study Activity Packs
- Audit Preparation Resources
These resources have been developed to assist providers prepare for the new regulatory environment and demonstrate conformance with the Strengthened Quality Standards.
Online Learning Modules (Alis)
The Commission’s online learning platform provides free education modules covering:
- Strengthened Aged Care Quality Standards
- Rights-Based Care
- Person-Centred Practice
- Case Studies
- Interactive Learning Modules
- Live Learning Sessions
Access Resource:
Aged Care Learning Information Solution (Alis)
Audit Resources
Preparing for an audit?
Access official Commission resources including:
- Audit Guides
- Evidence Collection Tools
- Audit Checklists
- Audit Meeting Agendas
- Registration Audit Information
- Renewal Audit Resources
- Variation Audit Resources
Access Resource:
Audit & Evidence Resources
QCI Practical Resources
QCI also develops practical resources to assist providers implement governance and compliance systems, including:
- Governance Toolkits
- Governance & Operations Matrix™
- RIAM® Risk Framework
- Compliance Trackers
- Internal Audit Tools
- Evidence Collection Guides
- Policy & Procedure Templates
- Risk Registers
- Board Reporting Templates
- Continuous Improvement Registers
- Home Care Compliance Resources
- Support at Home Readiness Tools
- Food & Nutrition Resources
- Executive Governance Guides