Our Services

Executive Advisory for Aged Care

QCI delivers premium consulting services for Boards, executives and leadership teams across governance, compliance, quality improvement, consumer experience, training, food services and executive advisory.

Our service architecture is designed to be easy to scan, strategically aligned and practical to implement across Residential Aged Care, Home Care, Support at Home and community-based services.

Executive advisory professionals collaborating in an aged care strategy meeting

Governance

Governance services designed to strengthen oversight, accountability and decision-making across aged care organisations.

  • Corporate Governance
  • Clinical Governance
  • Board Reviews
  • Governance Reviews
  • Risk Frameworks
  • Internal Audits
Woman Sharing Progress in Crocheting

Compliance

Practical compliance advisory services that help providers prepare, respond and improve with confidence.

  • Gap Analysis
  • Evidence Reviews
  • Mock Audits
  • Executive Readiness
  • Registration Support

Quality Improvement

Review, assurance and improvement services that move organisations beyond minimum compliance toward sustained performance.

  • Operational Reviews
  • Clinical Reviews
  • Policy Reviews
  • Evidence Reviews
  • Improvement Plans
  • Compliance Reviews

Consumer Experience

Insight-led survey and experience programs that elevate consumer voice, workforce engagement and governance visibility.

  • Residential Surveys
  • Home Care Surveys
  • CHSP Surveys
  • Quality of Life
  • Quality of Care
  • Custom Surveys
  • Board Surveys
  • Governance Surveys
  • Staff Engagement

Training Academy

Contemporary education programs tailored to reform, leadership, governance and frontline capability.

  • Strengthened Standards
  • Support at Home
  • Clinical Governance
  • Risk Management
  • Leadership
  • Internal Auditing
  • Food Safety
  • Consumer Experience
  • Complaints
  • SIRS
  • Restrictive Practices
  • Board Governance
Governance, Risk and Compliance service graphic
Food services and dining experience in an aged care environment

Food Services

Specialist advisory services that connect food safety, nutrition governance and resident dining experience.

  • Menu Planning
  • Food Safety Programs
  • Dining Experience
  • Kitchen Audits
  • Nutrition Governance
  • Texture Modified Diets
  • Recipe Reviews
  • Food Service Compliance

Ready to Strengthen Your Organisation?

Talk with QCI about governance, compliance, reform readiness, RIAM® and executive advisory services tailored to your organisation.